Refund Policy


Our refund policy lasts for 14 days only. If 14 days have passed since your purchase, we can’t offer you a refund.

To be eligible for a refund, your must inform us faster before our team has started to work for your needed service.

We don’t give any refund for the downloaded documents.

To be eligible for a refund, we require a receipt or proof of purchase.


Once we get your refund claim, our billing team will review it. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank or mobile money account.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank or mobile money account again. Then, contact your credit card or mobile money company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Need help?

If you need any help about refund at Seifson Africolla, please take our contact and reach us, we will try to resolve it asap.

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Created by Seifson Africolla Limited.

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